Digitising Retail Banking
London | Feb 25-26, 2019
"DIGITAL OR DIE” has been the mantra across all industries and it's finally taking centre stage in the retail banking space. In addition to regulatory challenges and compliance demands, banks need to adapt to the digital evolution and customer demands as well as develop robust strategies to thrive in the digital age where technological giants, payment providers and FinTechs pose the biggest threat. The Retail Bank of tomorrow will undergo inevitable stages of process optimisation and digitisation and become Customer-Oriented innovators with a strong digital leadership and customer-intimate culture.
WHO SHOULD ATTEND
From Banks and other Capital Market firms: Chief Digital Officers and Heads, Directors, VP's of:
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Digital Banking
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Digital Products
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Digital Services & Delivery
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Innovation
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Omni-Channel & Customer Experience
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Digital Transformation
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Data Science
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Machine Learning
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Digital Channels
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Digital Platforms & Experience Design
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Fintech
GET INSIGHTS TO
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Incorporate UX, Design thinking and User-Centred Approach in digital transformation
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Create meaningful engagement with customers through next generation digital banking experience
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Keep up with Fintechs and new payment players and capitalise on open banking and industry collaborations
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Realise the full potential of Messaging app, chatbots and robo-advisors in digital banking
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Discover Use cases of AI and IoT to reimagine banking as we know it
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Examine different delivery digital models
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Develop best strategies in overcoming constraints of legacy IT systems, technological infrastructure and internal culture
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FORUM PARTNERS
MEET THE SPEAKERS
Sven Schindele
Head of Banking Products
Alex Letts
Founder & Chief Unbanking Officer
Geoff Mossman
Head of Digital Services
Stuart Heyworth
Global Head of Delivery (Digital Services)
Maja Gostovic
Group Digital
Governance Division
Dorota Zielinska
Omni-channel
Expert
Sebastian Antony
Machine Learning & AI Expert
Peter Smith
Non-Executive Director
Murat Hoke
Director, Business Dev.,Customer Experience & Bancassurance
FEEDBACK
“GREAT GROUP OF SPEAKERS, VERY GOOD CONTENT, REALLY INFORMATIVE AND EYE OPENING. VERY ENJOYABLE TO NETWORK."
HEAD OF FX, INTERNATIONAL PAYMENTS & CASH MANAGEMENT
SANTANDER
“GREAT EVENT! A VARIETY OF SPEAKERS FROM REGULATORS, INCUMBENTS, CHALLENGERS AND VENDORS, ALL FROM MULTIPLE GEOGRAPHIES. GREAT GLOBAL PERSPECTIVE."
SENIOR DIRECTOR - RDA, ENTERPRISE ARCHITECTURE, TECHNOLOGY & OPERATIONS
CIBC
Petar Stefanovic
Exec Dir. Digital
Banking & New
Banking Technologies
Ranjit Kholker
Head New Products &
Payment Processing
Sridhar Iyer
Head of Neo (Digital
Bank) and Marketing
Asim Ahmad
Former Technology &
Innovation Specialist
