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©2019 by Connect Global Group.

Digitising Retail Banking

London | Feb 25-26, 2019

"DIGITAL OR DIE” has been the mantra across all industries and it's finally taking centre stage in the retail banking space. In addition to regulatory challenges and compliance demands, banks need to adapt to the digital evolution and customer demands as well as develop robust strategies to thrive in the digital age where technological giants, payment providers and FinTechs pose the biggest threat. The Retail Bank of tomorrow will undergo inevitable stages of process optimisation and digitisation and become Customer-Oriented innovators with a strong digital leadership and customer-intimate culture.

WHO SHOULD ATTEND

From Banks and other Capital Market firms: Chief Digital Officers and Heads, Directors, VP's of:

  • Digital Banking

  • Digital Products

  • Digital Services & Delivery

  • Innovation

  • Omni-Channel & Customer Experience

  • Digital Transformation

  • Data Science

  • Machine Learning

  • Digital Channels

  • Digital Platforms & Experience Design

  • Fintech

GET INSIGHTS TO

  • Incorporate UX, Design thinking and User-Centred Approach in digital transformation

  • Create meaningful engagement with customers through next generation digital banking experience

  • Keep up with Fintechs and new payment players and capitalise on open banking and industry collaborations

  • Realise the full potential of Messaging app, chatbots and robo-advisors in digital banking

  • Discover Use cases of AI and IoT to reimagine banking as we know it

  • Examine different delivery digital models

  • Develop best strategies in overcoming constraints of legacy IT systems, technological infrastructure and internal culture

FORUM PARTNERS

MEET THE SPEAKERS

 Sven Schindele

Head of Banking Products

 Alex Letts

 Founder & Chief Unbanking Officer 

 Geoff Mossman

Head of Digital Services 

 Stuart Heyworth

Global Head of Delivery (Digital Services) 

Maja Gostovic

Group Digital

Governance Division

Dorota Zielinska

Omni-channel

Expert

 Sebastian Antony

 Machine Learning & AI Expert

  Peter Smith  

Non-Executive Director

Murat Hoke

Director, Business Dev.,Customer Experience & Bancassurance

 

FEEDBACK

“GREAT GROUP OF SPEAKERS, VERY GOOD CONTENT, REALLY INFORMATIVE AND EYE OPENING. VERY ENJOYABLE TO NETWORK."

HEAD OF FX, INTERNATIONAL PAYMENTS & CASH MANAGEMENT

SANTANDER

“GREAT EVENT! A VARIETY OF SPEAKERS FROM REGULATORS, INCUMBENTS, CHALLENGERS AND VENDORS, ALL FROM MULTIPLE GEOGRAPHIES. GREAT GLOBAL PERSPECTIVE."

SENIOR DIRECTOR - RDA, ENTERPRISE ARCHITECTURE, TECHNOLOGY & OPERATIONS 

CIBC

Petar Stefanovic

Exec Dir. Digital

Banking & New

Banking Technologies

 Ranjit Kholker

Head New Products &

Payment Processing

 Sridhar Iyer  

Head of Neo (Digital

Bank) and Marketing

Asim Ahmad

Former Technology &

Innovation Specialist