Digitising Retail Banking Forum | Connect Global Group

Digitising Retail Banking

London | Feb 25-26, 2019

"DIGITAL OR DIE” has been the mantra across all industries and it's finally taking centre stage in the retail banking space. In addition to regulatory challenges and compliance demands, banks need to adapt to the digital evolution and customer demands as well as develop robust strategies to thrive in the digital age where technological giants, payment providers and FinTechs pose the biggest threat. The Retail Bank of tomorrow will undergo inevitable stages of process optimisation and digitisation and become Customer-Oriented innovators with a strong digital leadership and customer-intimate culture.

WHO SHOULD ATTEND

From Banks and other Capital Market firms: Chief Digital Officers and Heads, Directors, VP's of:

Digital Banking
Digital Products
Digital Services & Delivery
Innovation
Omni-Channel & Customer Experience
Digital Transformation
Data Science
Machine Learning
Digital Channels
Digital Platforms & Experience Design
Fintech

Request the Agenda

GET INSIGHTS TO

Incorporate UX, Design thinking and User-Centred Approach in digital transformation
Create meaningful engagement with customers through next generation digital banking experience
Keep up with Fintechs and new payment players and capitalise on open banking and industry collaborations
Realise the full potential of Messaging app, chatbots and robo-advisors in digital banking
Discover Use cases of AI and IoT to reimagine banking as we know it
Examine different delivery digital models
Develop best strategies in overcoming constraints of legacy IT systems, technological infrastructure and internal culture