CONSCIOUS. CREATIVE. CONNECTED.
As economies emerge from the pandemic and businesses slowly revive, the same rules of a few months earlier will not apply. Enterprises need to be more conscious of changing customer behavior, economic activities, and risks, be creative in terms of hyper-personalizing products, nurturing trust and confidence, and even more connected to differentiate and serve customers, to enhance delight.
Expert Panel of Speakers
SunTec Confluence 2021 will host industry thought leaders, technology evangelists, visionaries, C-Suite executives, and leading analysts. Meet some of our key speakers.
Chief Executive Officer FNB COMMERICIAL BANKING
SIEW CHOO SOH
MD and Head of Consumer Banking & Big Data Analytics Technology DBS BANK
Director of Pricing and Billing HSBC
Head of Corporate Products, Services & Innovation TD BANK
General Manager, Global Banking Industry IBM
Executive General Manager COMMONWEALTH BANK OF AUSTRALIA
Lead – Business Consulting Practice for Financial Services EY
President – Products, Alternate Channels and Customer Experience Delivery KOTAK MAHINDRA BANK LIMITED
Vice President & Senior Partner, Asia Pacific Banking Leader, IBM Services IBM
Global Head of Banking, Strategy and Solutions COGNIZANT
Senior Analyst AITE GROUP
Managing Editor BANKLESS TIMES
Founder & CEO SUNTEC BUSINESS SOLUTIONS
Advisor, Author and Futurist
Meet our Panel Chairs
President and Global Head – Client Facing Groups SUNTEC BUSINESS SOLUTIONS
President and Global Head – Demand Fulfillment Group SUNTEC BUSINESS SOLUTIONS
VP & Global Head – Solution Consulting SUNTEC BUSINESS SOLUTIONS
200+ invited key decision makers and C-level executives from 50+ Tier 1 financial services, telecom and travel organizations and analyst firms
5+ live sessions with speakers from across the industry and globe sharing insights and the latest trends
Schedule unlimited in-person meetings through our exclusive app
Get access to 100s of global decision makers and engage with them during and post their session
Key Decision Makers
Gain thought-provoking insights on how organizations can navigate the changing business landscape and accelerate digital transformation to be more connected to their customers.
Join digital roundtable discussions with the industry’s brightest minds on topics such as hyper-personalization, ecosystem monetization and digital transformation.
Re-imagine possibilities and hear some transformation success stories.
Get your questions addressed LIVE or access the sessions on-demand, as well as receive supporting resources to help you along your journey.
Surpass geographic boundaries and virtually exchange business cards with key industry contacts.
The new goal post for Digital Transformation – Customer Experience Transformation
The pandemic has fast-tracked digital transformation journeys with digital being the most sought-after engagement channel. Personalization will be key to retaining existing and acquiring new customers in 2021 and beyond. The goal post of transformation initiatives has moved from mere technology modernization to customer experience transformation.
Hyper-personalization - the rule for thriving in the changing world
New age competition has led to customers expecting a highly personalized omni-channel experience. Discover strategic imperatives for hyper-personalization that will enable organizations to stand differentiated and multiply their revenue.
Ecosystem for innovation and value creation - to compete or collaborate?
Platformification and becoming curators of experience will remain a critical dimension for forward-thinking traditional banks to gain a long-term competitive advantage. Learn more about the value exchange model and how to stay relevant to the customer’s lifecycle events.
We are the world’s #1 relationship-based pricing and billing company. Our award-winning products and solutions enable organizations like yours to adopt a customer first strategy, exponentially increase revenue and customer base, and deliver exceptional customer experience.
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