Become a Customer-Centric Insurer by Connecting Core Systems

Insurance carriers are focused on delivering key projects conscious of IT costs and project delivery speeds, protecting the health and safety of employees, and empowering agents and brokers. Customer demands have accelerated driven by digital-first consumers prompting insurance carriers to deliver customer-centric digital capabilities. Digitally active customers have increased by more than 60% in the last four years.

Insurance operations are being disrupted by COVID-19. Distribution channels are shifting to a digital-first approach. Consumer behavior is shifting prompting insurance carriers to deliver new products faster. Customers expect quotes, data, and a personalized experience from an insurance carrier quickly. It's increasingly important in such a competitive industry to deliver on customer expectations.

In this webinar our panel of experts will discuss:
👉🏼Integrate legacy and backend systems such as policy administration, quote, underwriting and CRM systems which is crucial during the proliferation of remote work
👉🏼Instill the adoption of an API-led methodology for broad organization API consumption and reuse for faster project delivery speeds and reduced IT costs
👉🏼Accelerate the delivery of policyholder and agent facing experiences that fulfill increasing demands and partner needs such as policyholder apps, insurance product marketplaces, and broker/agent portals
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