Tuesday, December 7, 2021
2pm SGT | 11:30am IST

The Fundamentals of Being Customer-Centric

In Partnership With

Tokyo
Why This Webinar Panel Discussion?

In an attempt to capture a larger wallet-share from their customers, banks are looking at ways to be more customer-centric. Channel transformation initiatives have helped harmonize the experience, but with a siloed back-office architecture these efforts have fallen short of expectations. Pampered by seamless experiences elsewhere, customers continue to expect and demand true customer-centricity from their banking partners.

The Key Take-Aways

What would true customer-centricity entail?

How can banks make the leap from being product-centric to customer-centric?

What does this mean for different customer classes of customers- Retail, SME, Corporate?

And many more...

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The Webinar Panel

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This Webinar is in Partnership with

ORACLE FINANCIAL SERVICES

Deliver world-class customer experiences that build loyalty and drive growth. Rapidly respond to what your customers need and improve your business operations with Oracle’s data-driven applications and cloud services.