Tuesday, 7 December 2021
4pm GMT | 11am EST

The Future of Customer Due Diligence and KYC

What Financial Institutions Can Do Now to Prepare for Upcoming Regulations and Market Disruptions

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Why attend

With the rulemaking process for the Corporate Transparency Act (CTA) underway in the U.S. and a new anti-money laundering authority in the works in the EU, global regulations around beneficial ownership and customer due diligence are set to become more stringent soon. At the same time, to win and keep customers, financial institutions must meet customers' expectations for delightful omnichannel experiences and new forms of payment like cryptocurrencies.

In this webinar, we discuss how financial institutions can prepare for these trends by employing Continuous Due Diligence for accurate risk assessment across the entire customer lifecycle. We'll discuss how to optimize onboarding through "Seamless KYC", how to leverage data and advanced technologies like machine learning and graph analytics, and how to address implementation and scalability challenges.

The key take-aways

How financial institutions should update their Customer Due Diligence (CDD) and Know Your Customer (KYC) programs to meet evolving regulations.

How to achieve “Seamless KYC” by using data-driven, intelligent digitization to manage the friction that arises when financial institutions seek to achieve both a great customer experience and accurate risk assessment.

An overview of the data required to achieve multi-dimensional, complete customer risk assessment – and how to manage and analyze it.

How to measure success by tracking key metrics around “Seamless KYC.”

The webinar panel

Click to view full speaker details

Enton Nikaj, Head of KYC/EDD | UBA AMERICA

Enton Nikaj is the Head of KYC/EDD at UBA America. In his role, Enton is responsible for the KYC Program design and enhancements while managing the end KYC/EDD team.
He has 20 year of financial services experiences including 15 years of experience in BSA, AML and KYC and is CAMS certified since 2012. Enton’s experience include permanent and consultant roles with responsibilities including serving as the KYC Officer for the Branch while overseeing and implementing the KYC framework, KYC Advisory, managing the Customer Due Diligence/Enhanced Due Diligence team, managing the KYC and Onboarding processes including the KYC renewal (both onshore and offshore) and coordinating KYC remediation projects. He has also contributed and assisted with the implementation of new KYC systems and represented Compliance in working groups. During his experience he has interacted with banking regulators during exams, MRAs and Consent Orders and he possess in-depth knowledge and understanding of BSA/AML compliance practices and methodologies, including risk assessment, monitoring / surveillance, and testing activities. He has also contributed as a speaker in industry events related to AML, KYC and Onboarding.

Chor Teh, Head of Client Lifecycle Management | INVESTEC

Over 15 years of client relationship management experience across international financial services. Extensive proven experience in Client Lifecycle Management, regulatory classification roll out of several major programmes including Dodd-Frank, EMIR, FATCA/CRS and Variation Margin implementation and regulatory remediation. Extensive experience across JPMorgan, BNP Paribas, ICBC Standard Bank & Investec Bank, in achieving strategic goals through people strategy, target operating model, location strategy and large-scale systems transformation to drive efficiency.

Ken Triemstra, Global Head of KYC & AML Program Transformation | STATE STREET

Ken Triemstra is the Global Head of the KYC Program and AML Policies for State Street and interim head of AML Programs. In his role, Ken is responsible for KYC Program design and enhancements, AML regulatory change, development of targeted AML Policies, and oversight of implementation. Ken also leads the end-to-end KYC Transformation initiative, which is a multi-year plan to streamline KYC, centralize execution, and enhance technology. Most recently, Ken has also taken the lead managing the development of State Street’s FCC framework for State Street Digital Assets. Prior to joining State Street, Ken most recently worked at JPMorgan Chase in various AML Compliance executive roles, including International Head of KYC and Global Head of KYC Policy. Ken has over 20 years within financial services with 15 directly in AML developing programs, remediations, and closure of regulatory enforcement actions across multiple global banks. Further, Ken has AML and product expertise in numerous niche areas: 5AMLD, Cannabis, Cryptocurrency, Peer-to-Peer Payments, and Wallets.

Dr Liliya Gelemerova, Head of UK Financial Security and MLRO | CREDIT AGRICOLE CIB

With over 20 years of experience, Liliya has worked across the financial crime space in different roles and capacity and across different platforms. She has managed teams, due diligence projects in challenging environments, and led major investigations and litigation support cases. In the late 1990s she joined Bulgaria's Financial Intelligence Unit where she headed the International Contacts and Legal Coordination department. Her experience also includes Transparency International in Berlin, several London-based investigative consultancy firms and the Royal Bank of Canada in London. In 2016 she joined Commerzbank London where she managed the AML Advisory and EDD Team until her appointment as head of Transactions Monitoring and Investigations/UK FIU and deputy MLRO. At the end of 2020 she joined Credit Agricole – Corporate and Investment Bank as Head of UK Financial Security. She holds a doctorate in AML policies from Tilburg University in the Netherlands and gives lectures at the University of Manchester. A speaker at industry events, Liliya has delivered presentations on behalf of Stop the Traffik, a London-based non-profit organisation that fights human trafficking and slavery.

Tom Berkovitch, Director - Product Management & Strategy, AML Portfolio | ORACLE

Tom holds global responsibility for Oracle’s Financial Crime and Compliance Anti-Money Laundering product portfolio wherein she oversees the product strategy, product roadmap and go-to-market functions and manages the entire product lifecycle. Tom is focused on bringing new and innovative product capabilities to market to help financial institutions better fight financial crime and money laundering.

A frequent speaker at industry events, Tom has over 20 years of experience in Product Management of B2B and Enterprise Software and has spent over a decade in the Financial Crime and Compliance Software Industry. Prior to joining Oracle, Tom served as Vice President of Product at Arachnys where she oversaw the entire product portfolio and lead product strategy and execution. Prior to that Role, Tom was a Director of product marketing for the AML business line at NICE Actimize.

Tom is a Certified AML Specialist [CAMS], PMC III Certified from Pragmatic Institute, USA and holds Bachelor of Arts in Computer Science and Business Administration from The Open University, Israel.

Adrian Murphy, Partner | MCKINSEY & COMPANY

Adrian is a partner in several Financial Services with global experience in developed and emerging markets. He is an Advisor to senior executives on strategy, technology, operations, and risk & compliance. Adrian has an extensive experience in large-scale digital and analytics transformations.

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