Thursday, 16 April, 2026
1 pm BST

Modern core meets digital lending. Reinventing the SME experience

In partnership with

Why attend

Small and medium-sized enterprises are the backbone of the economy, yet their expectations around speed, transparency and digital experience continue to rise. At the same time, financial institutions face increasing pressure to grow SME portfolios while managing risk, regulation and operational efficiency.

How can lenders modernise SME lending to deliver faster decisions, improve customer experience and scale sustainably?

Join experts from Mambu and nCino for an interactive discussion on transforming SME lending end-to-end, from origination and credit assessment through to servicing and portfolio management.

During this webinar, we’ll cover:

The key challenges financial institutions face in acquiring and onboarding SME customers
How to reduce time-to-yes while maintaining robust credit and risk controls
Leveraging automation and straight-through processing to improve operational efficiency
Creating a connected banking ecosystem: how AI-powered lending platforms and core banking work together to deliver seamless experiences
A customer perspective on modernising SME lending

This session will include a Q&A with the audience. Don’t forget to send us your questions when you register for the webinar.

Whether your organisation is seeking to accelerate growth, improve broker and customer journeys, or modernise legacy lending infrastructure, this webinar will provide practical insights and actionable strategies to help you compete more effectively in today’s SME market.

The key take-aways

The key challenges financial institutions face in acquiring and onboarding SME customers

How to reduce time-to-yes while maintaining robust credit and risk controls

Leveraging automation and straight-through processing to improve operational efficiency

Creating a connected banking ecosystem: how AI-powered lending platforms and core banking work together to deliver seamless experiences

The webinar panel

Click to view full speaker details

Gareth Plummer, Head of Product | Recognise Bank

Gareth is a hands-on product leader with over a decade of international experience across banking and insurance. He has held roles spanning product management and digital transformation at organisations including BNP Paribas, Barclays and Australian Insurtech startup Kanopi.

As Head of Product at Recognise Bank, Gareth leads the development of the bank's product strategy and roadmap, helping to shape solutions that genuinely meet the needs of SMEs and brokers. He is passionate about using technology to simplify complexity, improve customer experience and deliver practical, flexible financial solutions that support business growth.

Adam Archibald, Account Executive | Mambu

Adam is the Regional Director for UKI at Mambu, bringing over a decade of experience in financial services and enterprise software. He is passionate about enabling digital transformation and supporting financial institutions in rethinking how they deliver modern customer experiences. At Mambu, Adam works closely with clients to drive innovation through composable banking solutions, helping them accelerate growth and adapt to an ever-evolving digital landscape.

Sebastian Vidal, Account Executive | nCino

Sebastien Vidal, Account Executive | nCino

Sebastien brings over a decade of experience at the intersection of banking and technology. Before moving into financial technology, he built his career in Corporate Banking, giving him a good understanding of the challenges institutions face across lending, credit management, KYC onboarding, and in-life monitoring. Now as a Regional Vice President at nCino, he works with Tier 1 global banks, Tier 2 institutions, and specialist lenders across EMEA and UK&I to drive digital transformation programmes that modernise end-to-end lending operations. At nCino, he leverages the company's end-to-end AI powered banking platform to help institutions streamline processes, reduce complexity, and deliver faster, more intelligent decisioning across the full customer lifecycle.

Join the Discussion

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This webinar is in partnership with

Mambu

Mambu is the world's only true SaaS cloud banking platform. Founded in 2011, it enables banks, lenders, credit unions, fintechs, retailers and other organisations to design and launch modern financial products with speed and flexibility. It's unique, composable approach allows independent components, systems and connectors to be assembled in any configuration to meet business goals and customer needs. The platform supports core banking, deposits, lending, payments and Islamic banking. More than 260 customers in over 65 countries rely on Mambu, including Western Union, Commonwealth Bank of Australia, N26, BancoEstado, Raiffeisen Bank, ABN AMRO and Bank Islam

nCino

nCino (NASDAQ: NCNO) is powering a new era in financial services. The Company was founded to help financial institutions digitize and reengineer business processes to boost efficiencies and create better banking experiences. With over 2,700 customers worldwide - including community banks, credit unions, independent mortgage banks, and the largest financial entities globally - nCino offers a trusted platform of best-in-class, intelligent solutions. By integrating artificial intelligence and actionable insights into its platform, nCino is helping financial institutions consolidate legacy systems to enhance strategic decision-making, improve risk management, and elevate customer satisfaction by cohesively bringing together people, AI and data.