Wednesday, 22 April, 2026
4PM CEST | 10AM EDT

Payment Modernization. How Credit Unions and Community Banks can prepare for the future of member experiences

In partnership with

Why attend

As credit unions and community banks look toward 2026, optimism is high, but so is complexity. Rising fraud, increasing member and customer expectations, and intensifying competition from fintechs and challenger banks are putting pressure on legacy payment infrastructures that were never designed for real-time, always on experiences.

While many financial institutions plan to deploy instant payments, real-world adoption has stalled. Legacy systems, fragmented integrations, and growing fraud risks are holding back progress at the very moment when attracting and retaining new members and customers has become a top strategic priority.

In this webinar, Mambu and Form3 explore how payment modernization can act as the fastest, lowest risk entry point to transformation. We’ll unpack why modern, cloud-native payments hubs are becoming a strategic catalyst, enabling instant payment experiences, strengthening fraud prevention, improving operational efficiency, and laying the foundation for future core modernization without a disruptive ‘big bang’ replacement.

Designed specifically for leaders at credit unions and community banks, this session will offer practical guidance on how to modernize payments today while building toward a more agile, customer and member centric future.

This session will include a Q&A with the audience. Don’t forget to send us your questions when you register for the webinar.

The key take-aways

Understand why payments modernization is becoming urgent, not optional, for community banks and credit unions heading into 2026 as fraud risks rise and real-time expectations grow.

Learn how financial institutions can deliver instant, member- and customer centric payment experiences without needing to replace their core system.

See how a modern payments hub can reduce integration complexity, lower fraud exposure, and improve operational efficiency across multiple payment schemes.

Gain a clear view of how payments modernization can act as a strategic entry point to broader core transformation for both community banks and credit unions.

The webinar panel

Click to view full speaker details

Miriam Sheril, Head of Product | FORM3

Miriam Sheril is the Head of Product, US at Form3, where she leads the US product organization responsible for building and running the company’s US payment capabilities, including RTP, FedNow, Fedwire, and Zelle.

With over 16 years in the industry, Miriam brings deep expertise and a strong passion for payments and technology. She notably led the inception and build of the FedNow Service, launched by the Federal Reserve in 2023. Miriam spent the majority of her career with the Federal Reserve Banks (FRB), progressing from an intern to Assistant Vice President (AVP), Core FedNow Product Lead. Her tenure includes three years leading FedNow product development at the FRB of Boston and eight years managing Fedwire initiatives at the FRB of New York.

Victor Mithouard, Senior Director Payments | MAMBU

Victor Mithouard is the Senior Director of Payments at Mambu, where he leads the global strategy and rollout of Mambu’s modern payment capabilities. With extensive experience building banking infrastructure, he played a key role in the launch of Mambu Payments, helping institutions modernize legacy systems for real-time transactions. Victor brings a deep background in growth and innovation, including leadership roles at Numeral (prior to its acquisition). A vocal advocate for embedded finance, he operates on the belief that “every company is going to become a payments company”.

Chad Thomas, Senior Account Executive | Mambu

Chad Thomas is a payments and financial services leader with extensive experience working with credit unions to modernize their payment capabilities and deliver better member experiences. Throughout his career, Chad has focused on helping financial institutions navigate the rapidly evolving payments landscape, from real-time payments and digital wallets to emerging infrastructure and regulatory changes.

He works closely with credit unions to develop strategies that strengthen competitiveness, improve operational efficiency, and unlock new opportunities through modern payment rails and technology partnerships. Chad is passionate about enabling credit unions to innovate while staying true to their member-first mission, and frequently shares insights on the future of payments and financial services transformation.

Join the Discussion

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This webinar is in partnership with

MAMBU

Mambu is the world's only true SaaS cloud banking platform. Founded in 2011, it enables banks, lenders, credit unions, fintechs, retailers and other organisations to design and launch modern financial products with speed and flexibility. It's unique, composable approach allows independent components, systems and connectors to be assembled in any configuration to meet business goals and customer needs. The platform supports core banking, deposits, lending, payments and Islamic banking. More than 260 customers in over 65 countries rely on Mambu, including Western Union, Commonwealth Bank of Australia, N26, BancoEstado, Raiffeisen Bank, ABN AMRO and Bank Islam

FORM3

Form3 provides Banks and regulated Fintechs across the globe an end-to-end managed payments service that delivers complete payment processing, clearing and settlement to the universe of payment schemes through a single API. Our platform handles everything so you can focus more on serving your customer’s needs and less on managing payments infrastructure.