Wednesday, 03 December, 2025
1 pm CET

The new era of consumer credit in telecoms

Understanding the impact of the new CCD II regulations

In partnership with

Why attend

On 20 November 2025, telecommunications operators across the EU will be facing a legislative wake up call.

The implementation of the revised EU Consumer Credit Directive (CCD II) marks a critical regulatory shift for telecommunications operators offering any form of credit to consumers within the EU.

Telecommunications providers have historically operated with more flexible and technology-led financing offers, often embedded into device sales, subscriptions, and bundling models. Now under CCD II, for the first time we are going to see short term loans, deferred payments, instalment plans, and Buy Now Pay Later (BNPL) models, common across telecommunications business models, fall under stricter consumer protection laws.

Now is the time to start planning

For telcos offering credit in EU countries, this legislative change will have far-reaching implications, including upgrades to systems and pricing to meet stricter compliance standards.

Join us for a discussion about the impact of the new regulation, so that you can start strategising for the operational and technological upgrades you may require.

Who should attend this webinar?

This webinar is designed for telecommunications operators, to help compliance, product, and technology teams understand the practical implications of the new legislation, and explore how to operationalise the changes in time. From regulatory readiness to cross-functional coordination, we will provide a clear framework for how telecommunications providers can navigate the shift and future proof their consumer credit offerings.

Get your questions answered

We’ve gathered a panel of experts from across regulatory bodies, financial institutions and tech providers to help you understand the impact of the new rules. What steps does your business need to take to become not only compliant - but also competitive in the market?

Send us your top questions when you register for the webinar, and we’ll help you get the answers that you need.

The key take-aways

Understand the scope and legal implications of CCD II for telecommunications providers offering consumer credit across European Union jurisdictions

Explore the compliance risks and system level changes required to meet the directive’s affordability, transparency, and disclosure mandates

Learn how to turn regulatory change into an opportunity for improved governance, customer trust, and competitive positioning

Assess your readiness and start strategising for the operational and technological upgrades you may require.

The webinar panel

Click to view full speaker details

Dr. Daniela Bankier, Head of Consumer Policy and Sustainability | European Commission, Directorate-General for Justice and Consumers

Dr. Daniela Bankier is Head of Consumer Policy and Sustainability at the European Commission, Directorate General Justice and Consumers.

Since joining the European Commission in 1999, Daniela has been working on a wide array of policy fields ranging from promoting equality in the European Union, economic and fiscal policies for sustainable growth, fundamental rights, to the EU budget and its contribution to European integration.

From 1999-2004, Daniela was a Member of the Cabinet of the German budget Commissioner Michaele Schreyer. She also served as the deputy head of Cabinet of Vladimir Spidla, Commissioner responsible for employment, social affairs and equality.

Dr. Daniela Bankier started her professional career at the Austrian Central Bank. She was the Head of the Austrian Central Bank's Representation at the Austrian Permanent Representation to the European Union from 1995 to 1999, in charge of negotiating the terms of Austria’s participation in the common European currency.

Dr. Daniela Bankier studied law in Vienna, Paris and at the University of Michigan, Law School, and obtained her PhD from the University of Vienna on the legal questions of European Economic and Monetary Union in 2003.

Anna Remizova, Senior Manager, Risk Consulting Financial Services | PwC Netherlands

Anna is a Senior Manager in PwC's Financial Services Risk Consulting practice in Amsterdam, with a focus on Financial Risk Management, in particular Credit Risk, Liquidity Risk, ALM / IRRBB and Stress-testing. Prior to joining PwC, Anna worked at De Nederlandsche Bank (DNB) in the department of on-site inspections and banking expertise acting as an internal consultant for different joint supervisory teams.

Jorno Levels, Account Executive | Mambu

Jorno Levels is the Commercial Lead for Mambu in the Nordics region. With over eight years of experience in financial services and technology across the EMEA region, Jorno is passionate about driving digital innovation and advancing financial solutions. For the past three years at Mambu, he has been dedicated to transforming banks with cutting-edge fintech solutions, helping institutions adapt to a rapidly evolving digital landscape.

Join the Discussion

Anchor 1

This webinar is in partnership with

MAMBU

Mambu is the world's only true SaaS cloud banking platform. Mambu fast-tracks the design and build of nearly any type of financial product for banks, lenders, fintechs, retailers, telcos and more. Our unique composable approach means that independent components, systems and connectors can be configured any way our clients require to meet their customer's needs. Founded in 2011, Mambu has 800 employees and 200 customers globally, including N26, OakNorth, Tandem, ABN AMRO, Bank Islam, League Data and Orange Bank.