• Competitor Landscape: How do traditional European banks perceive the competitive threat from neobanks, and how are they planning to respond over the next five years?

 

• Technological Innovation: What specific technologies (e.g., AI, AR/VR, cloud migration) are European banks investing in to improve customer experience and operational efficiency? How effective are these investments likely to be?

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• Open Banking Impact: How has open banking influenced the competitive landscape in Europe, and what changes are anticipated with the upcoming PSD3 and FIDA regulations?

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• Fintech Collaboration: In what ways are European banks collaborating with fintech startups and technology providers to enhance their service offerings? Can you share some successful examples?

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• Customer Experience: How are traditional banks emulating neobanks in providing seamless customer experiences? What are the key areas where they still need to improve?

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• Payment Innovations: With the payments sector being a major focus for new entrants, how can traditional banks innovate in this space to maintain and grow their market share?

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• Future of Financial Services: Given the potential for market consolidation, how do European banks foresee the evolution of their business models in the next 12-24 months, particularly in terms of offering banking as a service and developing digital ecosystems