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In 2026, the Dutch financial sector is transitioning from "rule-following" to "demonstrable resilience". With the Digital Operational Resilience Act (DORA) in full effect and the EU AI Act formalizing transparency requirements, CXOs must bridge the gap between legacy data silos and intelligent, compliant operations. This forum provides a peer-to-peer environment to discuss:
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Strategic Compliance: Moving ECM from a storage cost to a real-time regulatory asset.
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Operational Agility: Using CCM to unify fragmented customer communications into a single, compliant thread.
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The AI Operating Layer: How Generative AI is shifting from pilot projects to the core engine of document processing and reporting.
Why Leaders from Dutch FIs Should Attend
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Peer-to-Peer Insight: Join a select group of 15–20 CXOs from top-tier Dutch banks and insurers to discuss shared challenges in a private, neutral setting.
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Regulatory Preparedness: Gain actionable insights into the AFM and DNB’s evolving expectations for "outcome-based" supervision, where the logic behind your processes is as important as the output.
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Operational Agility: Learn how to reduce the "technical debt" of legacy document systems, allowing for faster time-to-market for new products like embedded banking or green finance.
WHAT TO EXPECT
EXCLUSIVE BUSINESS EXCHANGE
Grow your industry network and Maximise your business exchange outcomes
AWARD WINNING SOLUTIONS
Witness the innovative solutions that are transforming the industry
CONNECT WITH THE BEST
Knowledge sharing with industry peers, technology experts and innovators
EVENT AGENDA
3:30 PM
Arrival & Executive Networking
4:00 PM
Keynote: The 2026 Mandate – From Content Management to Intelligent Governance
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The Regulatory Shift: Moving beyond simple "check-box" compliance to meet the strict DORA (Digital Operational Resilience Act) and EU AI Act requirements for transparency and auditability.
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ECM as a Strategic Asset: Why Dutch FIs must transition from static document storage to real-time "Regulatory Traceability," ensuring that every transaction log and disclosure is regulator-ready in minutes, not weeks.
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CCM & Template Rationalization: Addressing the "complexity trap" by rationalizing thousands of legacy templates into a single, compliant source of truth to eliminate human error and ensure consistent messaging across all digital channels.
4:30 PM
Interactive Panel Discussion: Rationalizing Complexity
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Theme: Clarity Over Chaos: Strategies for Document and Template Rationalization.
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CCM & Compliance: Overcoming the "fragmentation trap" by automating template rationalization to ensure every customer touchpoint is pre-approved and compliant.
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ESG & Reporting Integration: Merging ESG metrics into existing content structures to meet CSRD obligations.
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Best practice sharing from Dutch banks and insurance providers on real-world hurdles in legacy modernization.
5:10 PM
Roundtable Discussion: AI-Driven Transformation
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Explainable AI (XAI): Solving the "black box" problem in automated credit decisions and claims processing to satisfy regulatory scrutiny.
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Intelligent Document Processing (IDP): Reducing manual workloads by up to 80% through AI-powered data extraction and reconciliation.
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Human-in-the-Loop: Designing governance frameworks where AI assists, but humans retain ultimate accountability.
5:55 PM
Closing Remarks & Networking Reception
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Connecting strategies over cocktails: Discussing the future of Dutch digital finance in an informal setting.
7:00 PM
Event Concludes
OUR UNIQUE FORMAT
WHAT BETTER NETWORKING OPPORTUNITY THAN A COCKTAIL-STYLE FUNCTION, WITH DELIGHTFUL CANAPÉS AND A BOTTOMLESS SUPPLY OF DELICIOUS BEVERAGES. DELEGATES CAN EXPECT EXCEPTIONAL SERVICE AND ATTENTION.
NETWORKING COCKTAIL RECEPTION

PANEL DISCUSSIONS
OBSERVE AND PARTICIPATE IN HIGHLY FOCUSED & ENGAGING PANEL DISCUSSIONS WITH YOUR PEERS WHO ARE HAND-PICKED INDUSTRY EXPERTS. HEAR FIRST HAND FROM SENIOR INDUSTRY PRACTITIONERS ABOUT THE CHALLENGES THAT THEY'RE FACING, PREPARING FOR UPCOMING REGULATIONS & BEST PRACTICES THAT ARE MARKET SPECIFIC


GET A FRONT ROW SEAT TO AWARD WINNING SOLUTIONS THAT ARE TRANSFORMING DEPARTMENTS AND THE OPPORTUNITY TO ASK KEY QUESTIONS DIRECTLY TO PRODUCT SPECIALISTS AND PRACTITIONERS WHO ARE ACTUALLY USING THE SOLUTION.
THE SOLUTION PRESENTATION

WHEN ALL IS SAID AND DONE, DELEGATES WILL HAVE THE OPPORTUNITY TO NETWORK, EXCHANGE BUSINESS CARDS AND ARRANGE FOLLOW UP MEETINGS.
NETWORKING & BUSINESS CARD EXCHANGE
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